Technical Support Advisor (Shifts)

Digital Space is a leading UK converged managed service provider delivering excellence in Connectivity, Unified Communications and Collaboration, Cloud and Hosting, Security and IT Managed Service Solutions to its customers, through Service Operations based in Newark and Telford.

Our culture is customer-centric, serving loyal and trusted customers across our specialist verticals including Hospitality and Leisure, Retail, Government and Not-for-Profit, Manufacturing & Construction, Commercial and Financial and Professional Services. An example of our valued customers include Greene King, Burger King UK, St John Ambulance, Roxel and the Motor Fuel Group to name but a few.

Over 80% of our colleagues are in customer facing roles, and as valued members of the Digital Space team benefit from training and professional development, flexible working options, Medicash, quarterly company incentives and a variety of health and wellbeing services. As a company we are always seeking talented people, so if you're looking for a new challenge as part of a fast-paced industry in a business with exciting growth plans, then we'd like to hear from you!

Type: Permanent Shift

Location: Newark

Are you tired of the mundane 9-to-5 grind and craving a schedule that offers flexibility and balance? 

Look no further! We are seeking dynamic individuals who can work in Newark and who want to experience the ultimate work-life harmony with our 4 days on, 4 days off rotation, alongside 4 nights on 4 days off, giving you the freedom to enjoy your downtime! Read on to find out more about our Technical Support Advisor Opportunity. 

Here are 3 things that make working with us better than anywhere else: 

Training and Development:  At Digital Space, we're not just about clocking in and out. We invest in your growth and success with comprehensive training programs designed to enhance your skills and propel your career forward. 

Training Certifications:  Elevate your expertise and stand out in your field with our extensive certification programs. We believe in empowering our team members with the knowledge and credentials they need to excel. 

Progression Opportunities: Your ambition knows no bounds here! With a clear path for advancement and a culture that values hard work and dedication, you'll have the opportunity to climb the ladder of success. 

Do you have the power to transform challenges into triumphs? 

We are looking for someone who can rise above intermittent internet connections and slow speeds to deliver outstanding results. 

Do you have familiarity with basic networking concepts? 

Our helpdesk is not helping with printer issues, you will need to be able to diagnose faults and have network or unified communications diagnostic skills. 

In addition to an attractive salary, we offer a generous £3,000 shift allowance and an amazing work environment that fosters creativity, collaboration, and inclusivity. 

If you are passionate about technology and enjoy helping others, we want to hear from you! 

At Digital Space we embrace the power of diversity and inclusion to drive innovation, creativity, and success. We believe that a diverse workforce, representing a wide range of backgrounds, perspectives, and experiences, enriches our workplace and enhances our ability to serve our customers and communities. We are committed to fostering an environment where all employees can thrive, regardless of their race, ethnicity, gender, sexual orientation, age, ability, or background. We actively seek to create an inclusive culture where every individual feels valued, respected, and empowered to contribute their unique talents. Join us in building a brighter future that celebrates diversity and promotes equality in everything we do.