Project Engineering Delivery Lead Connectivity

Digital Space is a leading UK converged managed service provider delivering excellence in Connectivity, Unified Communications and Collaboration, Cloud and Hosting, Security and IT Managed Service Solutions to its customers, through Service Operations based in Newark and Telford.

Our culture is customer-centric, serving loyal and trusted customers across our specialist verticals including Hospitality and Leisure, Retail, Government and Not-for-Profit, Manufacturing & Construction, Commercial and Financial and Professional Services. An example of our valued customers include Greene King, Burger King UK, St John Ambulance, Roxel and the Motor Fuel Group to name but a few.

Over 80% of our colleagues are in customer facing roles, and as valued members of the Digital Space team benefit from training and professional development, flexible working options, Medicash, quarterly company incentives and a variety of health and wellbeing services. As a company we are always seeking talented people, so if you're looking for a new challenge as part of a fast-paced industry in a business with exciting growth plans, then we'd like to hear from you!

Type: Permanent

Location: Hybrid - Newark

If you are looking for your next challenge and want to join a great team please read all about our Project Delivery Engineer Lead opportunity!

As the Project Engineering Delivery Lead – Connectivity, Head of Project Engineering - Connectivity, you will play a critical role in leading a team of skilled engineers to oversee and deliver high-quality projects on time and within budget.

KEY RESPONSIBILITIES:

• Lead a team of network engineers in the implementation of complex network projects.
• Providing guidance, support, and professional development opportunities.
• Collaborate with project managers and stakeholders to define project scope, objectives, and requirements.
• Oversee and contribute to the development of engineering designs, technical specifications, and solutions that meet project goals and industry standards. (HLD/LLD)
• Apply technical knowledge to understand and deliver project requirements.
• Ensure that all engineering work meets high-quality standards, is following process, regulations, and adheres to safety protocols.
• Identify potential project risks and develop mitigation plans to minimize project disruptions and cost overruns.
• Maintain accurate project documentation, including design drawings, technical documents, and progress reports.
• Postimplementation assistance including handover of solutions to BAU support ensuring that any network diagrams, special instructions or supporting documentation specific to the customer’s environment are clearly described and logical.
• Foster effective communication and collaboration with cross-functional teams, clients, and contractors.
• Continuously monitor project engineer resource against progress, performance, and adherence to schedules. Implement corrective actions when necessary.
• Act as the primary point of contact for clients, providing updates, addressing concerns, and ensuring client satisfaction.
• Evaluate team members' performance, conduct regular performance reviews, and provide constructive feedback.

Experience:

• Previous experience in a leadership or supervisory role within a network engineering team.
• Network Design
• Documentation standards, Low Level Designs, topology diagrams, Word / Visio / Excel
• Confident with customer workshops and presentations
• Detailed knowledge of large network deployment        
• Strong verbal and written communication skills
• Interpersonal skills and ability to work in a team environment
• Exposure to project delivery methodologies
• Exposure to scripting, for example, Python
• ITIL Methodologies

Knowledge and Skills:

• CCNA / CCNP
• Cisco Meraki
• JNCIA
• CompTIA Network+
• NSE 4, 5, 6, 7
• ADSL, 4G, Ethernet, TCP/IP
• IPSEC and SSL / Remote Access VPN’s
• Load Balancing
• Traffic shaping and prioritising QoS / CoS
• Dynamic Routing Protocols such as BGP / OSPF
• First Hop Redundancy Protocols such as HSRP / VRRP
• High Availability
• WAN and LAN
• SD-WAN
• FortiManager / FortiAnalyzer

You will need to be:

• Self-confident, self-motivated and enthusiastic
• Creative and innovative
• Flexible and adaptable
• Excellent work ethic / results orientated
• Energetic and passionate with a keenness to progress and develop
• Can do attitude, with a proactive outlook to problem solving
• Approachable
• Willing to share knowledge and mentor others

Other:

• Valid Full UK driving license
• Expectation to undertake UK travel to meet business needs
• Comfortable with some unsocial working hours e.g. when travelling or performing project work
• Comfortable spending periods of time away from home when travelling
• Focus on lab based and provisioning activities from the Digital Space offices

 We are waiting to hear from you!

#LI-Remote

At Digital Space we embrace the power of diversity and inclusion to drive innovation, creativity, and success. We believe that a diverse workforce, representing a wide range of backgrounds, perspectives, and experiences, enriches our workplace and enhances our ability to serve our customers and communities. We are committed to fostering an environment where all employees can thrive, regardless of their race, ethnicity, gender, sexual orientation, age, ability, or background. We actively seek to create an inclusive culture where every individual feels valued, respected, and empowered to contribute their unique talents. Join us in building a brighter future that celebrates diversity and promotes equality in everything we do.