Solution Architect - Connected Services

Digital Space is a leading UK converged managed service provider delivering excellence in Connectivity, Unified Communications and Collaboration, Cloud and Hosting, Security and IT Managed Service Solutions to its customers, through Service Operations based in Newark and Telford.

Our culture is customer-centric, serving loyal and trusted customers across our specialist verticals including Hospitality and Leisure, Retail, Government and Not-for-Profit, Manufacturing & Construction, Commercial and Financial and Professional Services. An example of our valued customers include Greene King, Burger King UK, St John Ambulance, Roxel and the Motor Fuel Group to name but a few.

Over 80% of our colleagues are in customer facing roles, and as valued members of the Digital Space team benefit from training and professional development, flexible working options, Medicash, quarterly company incentives and a variety of health and wellbeing services. As a company we are always seeking talented people, so if you're looking for a new challenge as part of a fast-paced industry in a business with exciting growth plans, then we'd like to hear from you!

Job Title: Solution Architect
Employer: Digital Space Group Limited
Department: Connected Services
Location: Hybrid / Remote (UK)
Job Type: Full-time, Permanent
Reports To: Head of Network & Security Architecture

About the Role

Digital Space Group is looking for an experienced Solution Architect to join our Connected Services team. In this role, you will design and deliver high-value Secure Networks & Connectivity solutions, collaborating with strategic partners and internal teams to create compelling propositions for clients. You will act as a technical authority in pre-sales discussions, working closely with sales, account management, and product teams to drive business growth.

Key Responsibilities

• Solution Design: Evaluate customer requirements to propose scalable, secure, and cost-effective network solutions (SD-WAN, MPLS, LAN/WAN, SASE, UC&X, etc.).
• Business Development: Collaborate with Sales and Account Managers to identify opportunities and develop winning solutions.
• Pre-Sales & Technical Authority: Lead customer-facing workshops, articulate solution benefits, and ensure commercial viability.
• Bid & Proposal Management: Contribute to RFP/RFI responses and gain approval for solutions through the Digital Space bid review process.
• Product & Service Innovation: Provide input into product roadmaps and reference architectures, aligning with industry trends.
• Customer Engagement: Build strong client relationships by offering expert advice and strategic guidance.
• Service Transition: Support seamless onboarding and adoption of network and security solutions.

Skills & Experience Required

• Proven experience in Solution Architecture, Pre-Sales, or Technical Consultancy within Networking, Connectivity, SASE, or UC&X.
• Strong knowledge of Managed Services, MPLS, SD-WAN, Direct Internet Access (DIA), 5G, Cloud Networking, and Cybersecurity.
• Familiarity with Fortinet NSE 5+, Cisco/Meraki CMNA, or equivalent certifications.
• Ability to communicate complex solutions to technical and non-technical stakeholders.
• Experience working on digital transformation, security, and networking projects.
• Excellent presentation, negotiation, and relationship-building skills.
• Proficiency in Salesforce, Microsoft Office, and ServiceNow.
• Degree or equivalent experience in a related field.
• Willingness to travel across the UK and internationally.

At Digital Space we embrace the power of diversity and inclusion to drive innovation, creativity, and success. We believe that a diverse workforce, representing a wide range of backgrounds, perspectives, and experiences, enriches our workplace and enhances our ability to serve our customers and communities. We are committed to fostering an environment where all employees can thrive, regardless of their race, ethnicity, gender, sexual orientation, age, ability, or background. We actively seek to create an inclusive culture where every individual feels valued, respected, and empowered to contribute their unique talents. Join us in building a brighter future that celebrates diversity and promotes equality in everything we do.