Business Development Manager - Connected Services

Digital Space is a leading UK converged managed service provider delivering excellence in Connectivity, Unified Communications and Collaboration, Cloud and Hosting, Security and IT Managed Service Solutions to its customers, through Service Operations based in Newark and Telford.

Our culture is customer-centric, serving loyal and trusted customers across our specialist verticals including Hospitality and Leisure, Retail, Government and Not-for-Profit, Manufacturing & Construction, Commercial and Financial and Professional Services. An example of our valued customers include Greene King, Burger King UK, St John Ambulance, Roxel and the Motor Fuel Group to name but a few.

Over 80% of our colleagues are in customer facing roles, and as valued members of the Digital Space team benefit from training and professional development, flexible working options, Medicash, quarterly company incentives and a variety of health and wellbeing services. As a company we are always seeking talented people, so if you're looking for a new challenge as part of a fast-paced industry in a business with exciting growth plans, then we'd like to hear from you!

Job Title: Business Development Manager
Employer: Digital Space Group Limited
Department: Connected Services
Location: Hybrid / Remote (UK)
Job Type: Full-time, Permanent
Reports To: Sales Director

About the Role

Digital Space Group is looking for a highly motivated Business Development Manager (BDM) to drive new business growth across Connectivity, Networking, Secure Access Service Edge (SASE), and Unified Communications & Experience (UC&X) solutions. This is a key role in identifying new opportunities, building strong client relationships, and positioning our cutting-edge solutions to  customers.

Key Responsibilities

• New Business Development: Identify, engage, and secure new customers, expanding our presence in Connectivity, Networking, SASE, and UC&X.
• Strategic Sales Planning: Develop and execute a sales strategy aligned with business objectives and market opportunities.
• Customer Engagement: Build and nurture relationships with C-level executives, IT leaders, and procurement teams, understanding their business challenges and offering tailored solutions.
• Solution Selling: Work alongside technical teams to craft and present solutions that demonstrate the value of our services.
• Market & Competitor Analysis: Stay informed on industry trends, competitor offerings, and emerging technologies to refine sales strategies.
• Collaboration: Partner with internal teams, including pre-sales, marketing, and service delivery, to ensure a seamless customer experience.
• Pipeline Management: Maintain and manage a strong sales pipeline using CRM tools (Salesforce.com), providing accurate forecasting and reporting.

Objectives & KPIs

• Achieve and exceed sales targets in line with company goals.
• Maintain consistent engagement with customers, vendors, and stakeholders.
• Present complex and strategic sales bids at the OCR Forum.
• Keep detailed and up-to-date records within Salesforce.com and other internal tools.

Skills & Experience Required

• Proven experience in business development or sales within the Connectivity, Networking, SASE, or UC&X sectors.
• Strong understanding of MPLS, SD-WAN, DIA, 5G, LAN/WAN, security, SASE frameworks, VoIP, Teams, and Contact Centre solutions.
• Ability to articulate complex technical solutions to non-technical stakeholders.
• Track record of exceeding sales targets in a competitive B2B environment.
• Excellent negotiation, presentation, and relationship-building skills.
• Self-motivated, proactive, and able to work independently while collaborating effectively with cross-functional teams.

Additional Requirements

• Valid Full UK driving licence.
• Willingness to travel across the UK and internationally for business needs.
• Comfortable working flexible hours when attending events, exhibitions, or client meetings.

At Digital Space we embrace the power of diversity and inclusion to drive innovation, creativity, and success. We believe that a diverse workforce, representing a wide range of backgrounds, perspectives, and experiences, enriches our workplace and enhances our ability to serve our customers and communities. We are committed to fostering an environment where all employees can thrive, regardless of their race, ethnicity, gender, sexual orientation, age, ability, or background. We actively seek to create an inclusive culture where every individual feels valued, respected, and empowered to contribute their unique talents. Join us in building a brighter future that celebrates diversity and promotes equality in everything we do.